Privacy Policy
Last updated: June 2026
1. Who we are
This site is operated by [Legal entity — pending] ("we", "us", "our"). We respect your privacy and handle your personal data in line with the General Data Protection Regulation (GDPR) and applicable law. This policy explains what we collect, why, and what rights you have.
For any privacy question or request, contact us at hello@teerau.com.
2. What we collect
- Order data: name, delivery and billing address, email, phone and order details — needed to fulfil your order.
- Payment data: handled by our payment provider. We never see or store full card numbers.
- Account data: if you create an account, the details you choose to save.
- Communications: messages you send us and our replies.
- Preference data: language preference and cart contents stored locally in your browser (localStorage) — this data does not leave your device unless you place an order.
3. How we use your data
We use your data to process and deliver orders, handle returns and enquiries, manage subscriptions, prevent fraud, meet legal obligations and — only with your consent — send you our newsletter. We do not sell your personal data.
4. Legal bases
We rely on: performance of a contract (to fulfil your order), legal obligation (to keep tax and accounting records), legitimate interests (to secure the site and improve our service) and consent (for the newsletter, which you can withdraw at any time).
5. Cookies and local storage
This site uses your browser's local storage (localStorage, not cookies) to remember your language preference and the contents of your cart. This data is stored only on your device and is not sent to our servers unless you complete a purchase or a newsletter sign-up.
6. Sharing and retention
We share data only with the providers needed to run the shop — payment processors, shipping carriers and IT services — under appropriate safeguards, and with authorities where the law requires it. We keep order records for as long as the law requires (typically for tax purposes) and no longer than necessary.
7. Your rights
You have the right to access, correct, delete or port your data, to restrict or object to processing, and to withdraw consent at any time. To exercise any of these, email hello@teerau.com. You also have the right to lodge a complaint with your local data protection authority.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page, with the revision date above.